Privacy Policy

Privacy Policy of Mediaecke24.de

1. Introduction

Welcome to Mediaecke24.de!
Protecting your personal data is very important to us. This Privacy Policy explains what information we collect, how we use it, and what rights you have concerning your data.

By using our website and purchasing our products, you consent to the processing of your personal data in accordance with this policy.

2. Data Controller

Mediaecke24.de is the controller responsible for the processing of your personal data.
If you have any questions about data protection, you can contact us at any time:

📩 Email: jxagravings@gmail.com

3. Data We Collect

When you visit our website or purchase our products, we may collect the following types of personal data:

a) Data you provide directly:

  • Name, address, and contact details (email, phone number)

  • Payment information (e.g., credit card or PayPal data)

  • Shipping and billing address

  • Customization details for personalized products

  • Customer or support inquiries

b) Automatically collected data:

  • IP address, browser type, and device information

  • Visited pages and interactions with our website

  • Cookies and tracking technologies (see Section 6)

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • Order processing: To produce and ship personalized products

  • Customer service: To respond to inquiries and handle complaints

  • Marketing & newsletters (optional): Only with your explicit consent

  • Website optimization: To analyze user behavior and improve our website

  • Legal obligations: e.g., tax recordkeeping requirements

5. Disclosure of Your Data

Your data will not be sold or rented. Disclosure occurs only when necessary, for example:

  • Shipping providers (e.g., DHL, Hermes) – for order delivery

  • Payment processors (e.g., PayPal, Stripe) – for payment handling

  • IT service providers – for hosting and technical infrastructure

  • Authorities – where legally required

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. These include:

  • Essential cookies: e.g., for shopping cart functionality

  • Analytics cookies: e.g., Google Analytics, Meta Pixel

  • Marketing cookies: for personalized advertising

You can restrict or disable cookies at any time via your browser settings.

7. Data Storage & Security

Your data is stored only as long as necessary for the purposes mentioned or as required by law.

We use SSL encryption, firewalls, and secure servers to protect your information from unauthorized access or loss.

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access (Art. 15 GDPR) – to know what data we store about you

  • Rectification (Art. 16 GDPR) – to correct inaccurate data

  • Erasure (Art. 17 GDPR) – the “right to be forgotten”

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Withdrawal of consent (Art. 7 GDPR) – e.g., for newsletter subscriptions

For all data protection inquiries:
📩 Email: jxagravings@gmail.com

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.
The latest version is always available on this page.

10. Contact

For all questions regarding data protection, please contact:
📩 Email: jxagravings@gmail.com